HealthcareORM
Reputation Score from 3.1 to 4.8 for a Healthcare Provider
The Challenge: Negative legacy reviews were severely impacting new patient acquisition.
4.8/5
Rating
1,200+
Reviews
The Challenge
Negative legacy reviews on Google and other platforms were severely impacting the provider's reputation and hindering new patient acquisition.
Our Approach
01
Review Generation
Implemented an automated review generation system to encourage satisfied patients to leave positive feedback.
02
Review Monitoring
Set up real-time monitoring to promptly address and resolve any new negative reviews.
03
Profile Optimization
Optimized Google Business Profile and other local listings to improve visibility and accuracy.
04
Patient Experience
Consulted with the provider to improve internal processes and enhance the overall patient experience.
The Results
4.8/5
Rating
1,200+
Reviews
+45%
New Patients
+80%
Search Vis.